Frequently Asked Questions

If these products are natural, why do they have preservatives in them?

This is a great question. Although these products ARE natural, seeing that some of them contain water, the responsible thing to do is put a natural broad spectrum preservative (a preservative that protects against bacteria, mold & fungi) - that does not have chemicals in it that are carcinogenic or harmful to your health. If this did not exist the products you buy will spoil within a week & grow microbes that can be very dangerous for you.
Why do I still deal with body odour while using the natural deodorant?

Any time you change your deodorant product there will be a period of adjustment. When it comes to a natural deodorant (our product) is one of the strongest ones I have tried to date in North America. If you are like me & used prescription anti-perspirants to keep dry & odour free, it can take up to 90 days to confidently detox off the chemicals. It takes that long as well from other store bought deodorants/anti-perspirants BUT stick with it & re-apply as many times during the day until you find you do not need to! Allow your body to re-adjust to a natural way to fight odour. Your systems will thank you.
They say that if you cannot pronounce it then it is not natural-why are there ingredients in your products that sound synthetic?

This is true, however here in Canada we need to provide the INCI name (scientific name) to the ingredients we use & even though they are natural they have chemistry-like names attached to them. I can assure you that all ingredients are from natural sources or derived from natural sources, both ethically & with environmental awareness.
Why is there a short shelf-life for some of the products?

Even though there is a broad spectrum natural preservative in these products, sometimes water goes into them from the users home & can contaminate them. Most of the time the products actually have a 12 month shelf-life but in order to keep you safe I like to be more conservative with a shelf-life allowance. If the product does not smell or change colour on you, it is safe to say that you can get more use out of it.
Why is the product line so small? Will you have new products or can customers request items they wish to buy?

I get this question a lot. I take my diploma in natural skincare formulation + my RHN (Registered Holistic Nutrition) education & formulate things that matter to consumers. This company started 7 years ago without me knowing it. My deodorants & cleansing balms were the two things that started it all because of so much interest. After all everyone wears deodorant right? As my skills & requests grew, I began introducing newer products, SO if there is something you want me to make, drop me a line in the CONTACT US section & I will personally respond to you with feedback. For now, I have taken what I see to be trending, useful & naturally beneficial for you & your health!
What happens if I do not like a product after 30 days?

I want you to know that your business is important to me. This is a small business & if the 30 days have past please understand that the policy stands. All returns will never be re-sold to anyone for sanitation reasons so once you send it back (shipping costs apply), the item is thrown out responsibly & the refund is issued.